From Consultation to Co‑Design: Practical Strategies for Social License

ID: 2094

Presenting Author: Javiera Arellano

Session: 542 - Are We Living in the Post-Consultation Era?

Status: pending


Summary Statement

Communities can meaningfully influence projects, ensuring real participation. The company’s approach empowers stakeholders to shape outcomes, moving beyond consultation to genuine, impactful involveme


Abstract

Drawing on the company’s experience in Chile, we explore how meaningful engagement—especially with Indigenous communities—remains essential for legitimate and impactful project development. The company’s methodology emphasizes early and ongoing engagement, cultural awareness, and transparent mechanisms for feedback and grievance resolution. By co-designing social investment plans with Indigenous communities, establishing a Council of Indigenous Elders, and ensuring participatory monitoring, the company demonstrates that genuine stakeholder involvement leads to project refinements and stronger social license to operate. Key criteria for meaningful consultation include understanding local histories, addressing information asymmetries, and empowering communities to make informed decisions. The panel will discuss challenges such as participation fatigue and skepticism, and present alternative strategies—like independent advisory support and participatory site visits—to foster trust and influence. Ultimately, the session argues that while traditional consultation models may be questioned, evolving toward deeper, more authentic engagement is not only possible but necessary for sustainable and legitimate development.


Author Bio

Has over 15 years of experience working for the public and private sector. She leads at Statkraft Chile, the Huri and sustainability topics working with communities and social engagement


Coauthor 1: Karol Oyanader

← Back to Submitted Abstracts